FAQ

Shipping and Delivery

How long does shipping take?

We offer free worldwide shipping with delivery in 7-11 days. All orders include tracking so you can follow your package every step of the way.

Do you ship to the USA?

Yes, we ship worldwide, completely free. Tracking is included with every order.

How do I track my order?

Once your order ships, you will receive an automated email with your tracking number.

Product Questions

What comes in the box?

Your SoloSound player includes: MP3 player, USB charging cable, OTG adapter, and screen protector. No headphones are included so you can use your own.

Can I use it without a phone?

Absolutely. SoloSound is designed specifically for phone-free use. Load your music and go.

How much music can it hold?

Available in 32GB, 64GB, and 128GB. Even the 32GB holds thousands of songs.

Is it sweatproof?

Yes, built for the gym environment. Handles sweat, bumps, and drops.

Orders and Returns

What is your return policy?

30-day money-back guarantee. If not satisfied, return within 30 days for a full refund.

Can I change or cancel my order?

Contact us and we will do our best to accommodate changes before the order ships.