Contact
We're here to help.
Got a question about your order, shipping, or the SoloSound player? Reach out and we'll get back to you within 24 hours.
Email Us
What to expect
- We reply to every email within 24 hours (usually faster)
- Free worldwide shipping takes 7-11 business days
- 30-day returns — no questions asked
- 1-year warranty on every player
For order status updates, check your email for tracking — it's sent automatically when your order ships.